The QR code as the door to check-in
A QR code is the shortest connection between a guest standing at your desk and a completed form - provided it hangs in the right place and leads somewhere you can get through without explanation.
What should sit behind the code
Not your home page. A QR code that drops the guest on a website and leaves them searching is worse than no code at all. Behind it belongs exactly one thing: the check-in for your centre, in the guest's language, without a login as the first hurdle.
With Diver ID that is a short link that already knows your centre. The guest scans, picks their language and fills in; only at the end, if they want to keep their profile, are they asked for an address.
Where the sign belongs
- On the counter, at hand height - not on the wall behind it where the guest has to lean over.
- In the waiting area. The five minutes someone spends waiting for their gear are exactly the five minutes check-in needs.
- On the boat and in the van. First-time guests otherwise only surface at the dock.
- In the booking confirmation. The code as an image in the email is by far the most effective place - guests who fill in beforehand arrive finished.
Write next to the code what happens: "Check in ahead - two minutes, saves you waiting at the desk." An unlabelled code is ignored by most guests, because they do not know what to expect.
When scanning fails
It happens: poor light, an old camera, a guest with no data. Which is why every code needs a second route next to it. With Diver ID that is a short link with a code you can type, plus the tablet at the desk as a fallback. A guest must never get stuck on technology.
One code for everyone, or one per guest?
For check-in, one code for your centre is enough - it is not personal and can hang in public. It becomes personal in the other direction: the guest has their own pass that your team scans to open their profile. Do not confuse the two, or you end up with somebody's personal code on public display.
Frequently asked questions
Where is the best place for the QR code?
On the counter at hand height, in the waiting area, on the boat - and above all as an image in your booking confirmation. Guests who fill in ahead arrive finished.
What if a guest cannot scan the code?
There is a short link with a code they can type, and the tablet at the desk as a fallback. Nobody should get stuck on technology.
Does the guest have to register before checking in?
No. Check-in runs without signing up first; only at the end does Diver ID ask whether the guest wants to keep their profile - which makes the next visit a matter of seconds.
Try Diver ID for free
Your account takes a few minutes to set up and the first 20 guest check-ins are on us. No subscription, no base fee, no payment details required.
